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Shipping policy
PACKAGING AND HANDLING
Pure Ground Ingredients shall determine the method of packaging for all Products. If Purchaser requires special packaging or handling, such request must be submitted in advance of order. Pure Ground Ingredients may accept or decline special packaging or handling requests at its sole discretion. Pricing for requests of special handling or packaging made after purchase, if approved, shall be added to the price of the Products. Unless specifically agreed to in writing,
Pure Ground Ingredients will not be responsible for the payment of any penalties or special handling charges relating to Pure Ground Ingredient's failure to comply with a customer's special requirement for order processing,
handling, packaging, shipping or invoicing.
SHIPMENT, DELIVERY AND TITLE
Unless otherwise agreed upon in writing, Products will be tendered and shipped FOB Pure Ground Ingredient's plant
or warehouse. Pure Ground Ingredient's will select the carrier and routing and ship products freight. If a more expensive means of transportation or special delivery
requirements are requested by Purchaser, Purchaser shall pay all additional costs. It is understood
that the stated shipment date on Pure Ground Ingredient's order acknowledgement, if any, is an approximate shipment date, and is not a fixed or guaranteed shipment date. Pure Ground Ingredients shall endeavor to ship by the estimated or requested shipping date, but it shall not be responsible for any delay or any damage arising there from. Pure Ground Ingredients assumes no liability from any delay tied to delivery.
FedEx Shipping Holidays.
FedEx does not pick up or deliver on certain holidays, which may delay your order. The 2025 observed FedEx shipping holidays include:
New Year’s Day – January 1
Martin Luther King Jr. Day – January 20
Presidents Day – February 17
Memorial Day – May 26
Independence Day – July 4
Labor Day – September 1
Columbus Day – October 13
Veterans Day – November 11
Thanksgiving Day – November 27
Christmas Day – December 25
New Year’s Eve – December 31 (modified service)
Orders placed around these dates will ship on the next available business day.